Orlando Air Conditioning : Winter Springs Air Conditioning Repair : Casselberry AC & Heating Units

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Orlando: 321-397-2110

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Tampa: 813-961-7887

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Jacksonville: 904-398-0831

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Thanks for choosing Air Flow Designs as your heating and cooling company. We appreciate you taking just a few moments to tell us how we did on our most recent visit to your home. We are constantly striving to improve the quality of our service and you can help us by telling us what we did well and where we need to improve. At the conclusion of the survey, you may print a coupon which we will honor for a 10% discount on your next service call, tune-up or duct cleaning services.

1.) Reference Number

Please enter the reference number that was given to you on the card.

2.) Type of Call At Your Home
Please choose one of the following answers

Service / Repair Tune Up

System Replacement Duct Cleaning

3.) What Prompted You To Call Air Flow Designs to provide this service?

Long Time Customer Heard Radio Ad

Sticker on Equipment Saw Television Ad

Received Direct Mail Piece Yellow Pages

Internet Saw Newspaper Ad

Saw Magazine Ad Saw Billboard

Calendar Referral from Friend

On a scale of 1-10, with 1 being very disappointed and 10 being excellent, please rate us on the following:

4.) Initial Phone Contact-Promptness, Efficiency, and Pleasantness?

1 2 3 4 5 6 7 8 9 10

5.) OPTIONAL: If this was a Replacement Installation, did our system consultant provide all the information you needed to make an informed decision?

NA

1 2 3 4 5 6 7 8 9 10

6.) Did our Technician / Installers provide the service(s) that you expected?

1 2 3 4 5 6 7 8 9 10

7.) Did our Technician / Installers leave your home as clean when they left as when they arrived

1 2 3 4 5 6 7 8 9 10

8.) Are you satisfied with our overall service?

1 2 3 4 5 6 7 8 9 10

9.) How Likely are you to recommend us to a friend?

1 2 3 4 5 6 7 8 9 10

10.) Is there anything we could have done better which would have improved your overall experience?

11.) Any additional comments you would like to make concerning the recent work performed at your home:

Thanks for completing our survey. Once you hit the submit key, a coupon for a discount coupon for your next Service Call, Tune-up, or Duct Cleaning Services will appear for printing.

12.) Name (optional):

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