• Orlando: 321-397-2110   • Tampa: 813-961-7887   • Jacksonville: 904-398-0831
 
Survey
Thanks for choosing Air Flow Designs as your heating and cooling company. We appreciate you taking just a few moments to tell us how we did on our most recent visit to your home. We are constantly striving to improve the quality of our service and you can help us by telling us what we did well and where we need to improve. At the conclusion of the survey, you may print a coupon which we will honor for a 10% discount on your next service call, tune-up or duct cleaning services.


1.) Reference Number
 
Please enter the reference number that was given to you on the card.  
     
2.) Type of Call At Your Home
Please choose one of the following answers
 
Service / Repair Tune Up
System Replacement Duct Cleaning
 
3.) What Prompted You To Call Air Flow Designs to provide this service?
 
Long Time Customer Heard Radio Ad
Sticker on Equipment Saw Television Ad
Received Direct Mail Piece Yellow Pages
Internet Saw Newspaper Ad
Saw Magazine Ad Saw Billboard
Calendar Referral from Friend
 
On a scale of 1-10, with 1 being very disappointed and 10 being excellent, please rate us on the following:

4.) Initial Phone Contact-Promptness, Efficiency, and Pleasantness?
 
1 2 3 4 5 6 7 8 9 10
 
5.) OPTIONAL: If this was a Replacement Installation, did our system consultant provide all the information you needed to make an informed decision?
 
NA
1 2 3 4 5 6 7 8 9 10
 
6.) Did our Technician / Installers provide the service(s) that you expected?
 
1 2 3 4 5 6 7 8 9 10
 
7.) Did our Technician / Installers leave your home as clean when they left as when they arrived
 
1 2 3 4 5 6 7 8 9 10
 
8.) Are you satisfied with our overall service?
 
1 2 3 4 5 6 7 8 9 10
 
9.) How Likely are you to recommend us to a friend?
 
1 2 3 4 5 6 7 8 9 10
 
10.) Is there anything we could have done better which would have improved your overall experience?
 
 
11.) Any additional comments you would like to make concerning the recent work performed at your home:
 
     
Thanks for completing our survey.  Once you hit the submit key, a coupon for a discount coupon for your next Service Call, Tune-up, or Duct Cleaning Services will appear for printing.
 
12.) Name (optional):
     
   
     
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Orlando Phone 321-397-2110 Fax 407-831-2893
Tampa Phone 813-961-7887, Jacksonville 904-398-0831
Headquarters 250 Jasmine Rd., Casselberry, FL 32707
Headquarters License Number: CAC042721
Orlando CAC1814423 • Tampa CAC1814424 • Jacksonville CAC1814422 		© 2012 Air Flow Designs LLC, All Rights Reserved
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